We will take the time to discuss and understand your brief before beginning the design process. Our approach is thorough, so we’re confident you’ll be happy with our first design concept. If on the rare occasion you’re not entirely satisfied, we’ll work with you to find out what went wrong. We’ll then make any changes required, and send a revision for your approval. You’ll have your very own account manager who will always be available to listen and discuss your thoughts in detail as we go along.